We are writing to inform you that on 10 February 2025 the High Court of Justice in England and Wales made an order placing Nvayo Limited (“Nvayo” or “the Company”), our service provider, into Special Administration. Dane O'Hara, Alex Cadwallader and Andrew Poxon of Leonard Curtis were appointed Joint Special Administrators of Nvayo Limited (“the Administrators”) on 10 February 2025. The affairs, business and property of the Company are being managed by the Administrators.
Administrators will be seeking to return amounts owed to customers as soon as possible. Their initial actions are to secure the assets of the Company and to identify amounts owed to the Company’s customers and creditors.
Please see the following Special Administrators’ contact information:
The Administrators’ team remain on hand should you have any questions or queries regarding the Special Administration. Support is available to all customers and the contact details are:
What happens if I’m approached by a claims management company?
Please check your registered inboxes for an email from nvayo@leonardcurtis.co.uk.
For the latest information about the return of customer money, please regularly check their dedicated website at www.leonardcurtis.co.uk/case/nvayo.
We would like to emphasize that LyopayPRO does not have custody of any LyopayPRO Users' accounts. The custodial responsibilities are exclusively managed by our service providers and Nvayo Limited.